Audit Guarantee: We will fix any gaps for FREE found in our training materials during a government audit.


Training materials audit guarantee

If during a government audit a customer finds that the materials purchased from Easy Guides are deficient in any way then Easy Guides at no charge to the customer will work to update the materials to be compliant with the audit. The customer will provide Easy Guides with the relevant part of the audit report outlining where updating is needed.


This website and its contents are subject to copyright. The site material copyright is owned by Easy Guides, or in the case of some material, a third party. The site function and operation copyright is owned by Easy Guides.

Easy Guides Australia retains all intellectual property rights for all its information, materials, software, products, services, and related graphics, videos, or audio.

Rights of the purchaser of Easy Guides materials

Easy Guides Australia permits the purchaser of Easy Guides materials the following rights:

The right to use and reproduce the materials solely for the purposes of supporting a training program being delivered by the purchaser or a hired contractor working on behalf of the purchaser.

The right to edit, add, remove, change and update any materials created by Easy Guides Australia.

The purchaser has the right to transfer information and images into other formats as required, for the purposes of delivering training.

The right to electronically transfer (emails, downloadable files) documents and files contained within the training material package, for the purposes of supporting a training program being delivered by the purchaser.

Easy Guides Australia does not permit the purchaser to receive income from the use of these materials from another company or individual nor can these materials be onsold, leased, rented, or provided at no cost to another training organization or assessor.

All care has been taken to make sure Easy Guides publications are accurate. The author and Easy Guides Australia Pty Ltd take no responsibility for any loss or damage resulting from any inaccuracies or omissions. Also, this publication does not foreshadow nor take responsibility for future changes to government laws, regulations, and guidelines. All attempts have been made to make sure that the current publication is up to date at the time of publication. It is imperative that people working from these documents source relevant manufacturers’ documentation and adhere to company, site, and statutory procedures and requirements. This publication is a learning tool only. Ultimately, it is the accredited assessor working through the registered training organization who will determine if a candidate is competent.

Complimentary update

Easy Guides Australia allows for a 12-month complimentary update (from the date of purchase) on any digital resources (PDF, MS Word, PowerPoint) that need to be updated due to a change in a government unit of competency or national assessment instruments.

Hard copy resources such as books and guides are not refundable.


Easy Guides cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions, which could damage or interfere with data, hardware, or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Easy Guides entirely of all responsibility for any consequences of its use

Third-Party Sites

This site may contain links to third-party sites. Easy Guides is not responsible for the condition or content of those sites as they are not under Easy Guides’ control. You access those sites and/or use the site’s products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Easy Guides of the sites or the products or services provided on the site.
Easy Guides does not permit any linkages to this site without prior permission.

Applicable Law

This site is controlled by Easy Guides. Your use of this site is governed by, construed, and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.

This site may be accessed throughout Australia and overseas. Easy Guides makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.


Easy Guides highly value the strong relationships we have with our customers. The collection of data at Easy Guides is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely, and with proper regard to privacy. Easy Guides does not disclose, distribute or sell the data we collect from our clients to third parties.

This site uses a feature of your web browser known as “cookies” to store information and identify you to the system while you are on a session. No personal details are contained in the cookies.

Easy Guides Terms