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RIICOM201E Communicate in the workplace WORKBOOK WITH ANSWERS – Print as many copies as you like


This resources includes;

  • Covers all elements in the unit of competency.
  • Knowledge and practical formative assessment.
  • Knowledge and practical summative assessment.
  • Simple words and pictures make learning easy.
  • Written in plain English.

James Tenant



This workbook is written in plain simple English which makes it quick and easy for everyone to learn. It has questions and answers to get you ready for your final assessment.

Elements Covered

  • Convenient and accessible preparation for the forklift licence test
  • Ensures thorough coverage of all test elements to increase chances of success
  • Immediate feedback helps in understanding strengths and weaknesses
  • Helps build confidence by providing a good indication of readiness for the assessment

Ideal For

RTO Trainers

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